OMODA JAECOO Opens Two New 3S Centers

OMODA JAECOO Malaysia Opens Two New 3S Centres in Johor and Kelantan

OMODA JAECOO Malaysia, the local distributor of the OMODA and JAECOO automotive brands under Chery International, has opened two new 3S (Sales, Service, Spare Parts) centres in Johor and Kelantan. These facilities are designed to provide comprehensive aftersales support and vehicle sales for Malaysian customers in the southern and eastern regions. The expansion addresses the need for accessible service points for owners of OMODA and JAECOO vehicles, particularly in areas where the brand’s presence was previously limited. The centres are operated by authorised dealers and comply with Malaysian automotive standards.

Key Facts

What Are the New 3S Centres and Where Are They Located?

The two new 3S centres are dedicated facilities that combine sales, service, and spare parts under one roof. According to the source article on Careta.my, one centre is located in Johor and the other in Kelantan. The exact addresses are provided in the original report. These centres are intended to serve customers in the southern and eastern regions of Peninsular Malaysia, reducing travel distance for owners who previously had to visit centres in Kuala Lumpur or other states.

The Johor centre covers the southern market, while the Kelantan centre serves the east coast, both offering full aftersales support for OMODA and JAECOO vehicles.

What Services Do These 3S Centres Provide?

Each 3S centre offers vehicle sales, routine servicing, warranty repairs, and genuine spare parts. The service bays are equipped to handle both OMODA and JAECOO models, including the OMODA 5 and JAECOO J7. The centres also provide customer lounges and consultation areas. The source article notes that the facilities are designed to meet the brand’s global standards while adapting to local needs, such as tropical climate considerations for air-conditioning and cooling systems.

“We are committed to bringing our sales and aftersales services closer to our customers in Johor and Kelantan. These new 3S centres reflect our dedication to providing a seamless ownership experience for OMODA and JAECOO owners in Malaysia.”
— OMODA JAECOO Malaysia spokesperson, as quoted in Careta.my

All services, including warranty claims and spare parts ordering, are available at these centres, with trained technicians certified by the brand.

How Does This Expansion Benefit Malaysian Owners?

For Malaysian owners of OMODA and JAECOO vehicles, the new centres reduce the need to travel long distances for servicing. Previously, owners in Johor and Kelantan had to rely on centres in the Klang Valley or other states. The expansion also increases the brand’s service network capacity, which is critical as vehicle sales grow. According to the source, the brand has been expanding its dealer network across Malaysia since its launch in 2023. The Johor and Kelantan centres are part of a planned rollout of multiple 3S and 4S facilities nationwide.

This expansion directly addresses a common pain point for Malaysian car owners: limited aftersales access in non-urban areas, especially for new brands entering the market.

Who Is This For in Malaysia?

These centres are primarily for existing and prospective OMODA and JAECOO owners in Johor, Kelantan, and neighbouring states. The ideal user is a Malaysian car buyer living in a suburban or semi-urban area who values convenience and local service support. The centres also cater to owners of compact SUVs like the OMODA 5 and the off-road-oriented JAECOO J7, which are popular among families and young professionals in Malaysia. The facilities are designed to handle typical Malaysian driving conditions, including tropical heat and occasional flooding, with proper drainage and ventilation.

Common Questions

Do the new 3S centres offer test drives for OMODA and JAECOO models?

Yes, the centres include a sales showroom where customers can view and test drive available models. Test drive appointments can be made directly at the centre or through the brand’s website.

Can I get my OMODA or JAECOO serviced at these centres if I bought the car in another state?

Yes, the centres accept all OMODA and JAECOO vehicles regardless of where they were purchased. The warranty is valid nationwide, and service records are shared across the dealer network.

Are spare parts for OMODA and JAECOO readily available at these centres?

Yes, the centres stock genuine spare parts for common maintenance items. For less common parts, orders can be placed and typically arrive within a few working days, as per the brand’s logistics system.

Sources and Methodology

This article is based on the source material published on Careta.my titled “OMODA JAECOO Malaysia Buka Dua Pusat 3S Baharu di Johor dan Kelantan.” The original article was accessed on the date of this writing. All factual claims regarding the opening of the two 3S centres, their locations, and services are derived from that source. No external studies or additional datasets were used. Currency conversions are not applicable as all figures are in Malaysian Ringgit (RM) as reported. This article was last updated on 14 March 2025. Information specific to Malaysia was verified against the source article; however, exact addresses and opening dates should be confirmed directly with OMODA JAECOO Malaysia or the respective dealer.