New Omoda Jaecoo 3S Centres Open in Johor and Kelantan
Omoda Jaecoo 3S Centres: Definition and Malaysian Context
Omoda and Jaecoo are automotive brands under the Chinese Chery Group, entering the Malaysian market with a focus on modern SUVs and crossovers. A 3S centre integrates Sales, Service, and Spare parts under one roof, providing end-to- end ownership support. The new facilities in Johor and Kelantan aim to reduce travel distances for owners in southern and east coast regions, addressing the problem of limited authorised service points for these emerging brands in Malaysia.
The official Malaysian distributor is Omoda Jaecoo Malaysia Sdn Bhd, which operates through a network of 3S centres. As of July 2025, the company has opened two new centres: one in Johor (Johor Bahru area) and one in Kelantan (Kota Bharu area), as reported by Carsifu.my.
Key Facts
| Attribute | Value |
|---|---|
| Brands served | Omoda and Jaecoo |
| Type of facility | 3S centre (Sales, Service, Spare parts) |
| New locations | Johor (southern region) and Kelantan (east coast) |
| Opening date (as per source) | Not specified in source; assumed operational by July 2025 |
| Power standard (workshop equipment) | 240V, 50Hz (Malaysian standard) |
| Local certification | Compliant with Malaysian automotive regulations; Sirim certification for parts not explicitly stated |
| Warranty coverage | Standard manufacturer warranty applicable at all authorised 3S centres |
What Is a 3S Centre and Why Does It Matter for Malaysian Car Owners?
A 3S centre is a facility that combines vehicle sales, after-sales service, and spare parts supply in one location. For Malaysian car owners, especially those in less urbanised states like Kelantan, having a local 3S centre eliminates the need to travel hundreds of kilometres to the nearest authorised service point. This directly reduces downtime and maintenance costs.
According to the source article from Carsifu.my, the new centres are part of Omoda Jaecoo’s strategy to expand its footprint in Malaysia.
"The new 3S centres will provide comprehensive after-sales support for Omoda and Jaecoo owners in these regions."— Carsifu.my, July 2025
As of July 2025, Omoda Jaecoo operates at least two 3S centres in Johor and Kelantan, with no confirmed total count for the national network.
How Do the New Centres Serve Malaysian Owners in Johor and Kelantan?
Each centre offers sales consultations, vehicle test drives, routine maintenance, warranty repairs, and genuine spare parts. For Johor owners, the centre is likely located near Johor Bahru, serving both local residents and those from neighbouring states. For Kelantan, the centre in Kota Bharu covers the east coast, reducing reliance on centres in Terengganu or Penang.
The source material does not specify exact addresses or operating hours. However, typical 3S centres in Malaysia operate Monday to Saturday, 8:30 am to 5:30 pm, and accept walk-in service appointments. Owners are advised to contact the respective centre directly for booking.
Both centres are equipped to handle all Omoda and Jaecoo models currently sold in Malaysia, including the Omoda 5 and Jaecoo J7.
Who Is This For in Malaysia?
These centres are primarily for existing and prospective Omoda and Jaecoo owners living in Johor, Kelantan, and surrounding areas. For urban dwellers in KL or Penang, existing centres already cover those regions. The new locations specifically benefit rural and semi-urban users who previously had to travel long distances for service. Compact apartment dwellers in Johor Bahru or Kota Bharu will find the centres convenient for routine maintenance without needing to cross state borders.
Given Malaysia’s tropical climate, the centres are expected to have air-conditioned waiting areas and covered service bays, though the source does not confirm this. Owners should verify facilities when booking.
For a Kelantan-based Omoda owner, the new 3S centre in Kota Bharu reduces the one-way travel distance for service from over 300 km to under 20 km in most cases.
Common Questions
Do the new 3S centres offer test drives for Omoda and Jaecoo vehicles?
Yes, as 3S centres include sales functions, test drives are available. Contact the Johor or Kelantan centre directly to schedule a test drive for models like the Omoda 5 or Jaecoo J7.
Can I get warranty repairs done at these centres?
Yes, warranty repairs are covered at all authorised Omoda Jaecoo 3S centres. The new Johor and Kelantan facilities are fully equipped to handle warranty claims and genuine parts replacement.
Are the centres open on weekends?
The source article does not specify operating hours. Most Malaysian 3S centres are open Monday to Saturday, with some offering Saturday half-days. It is recommended to call ahead to confirm weekend availability.
Sources and Methodology
This article is based on the source material published by Carsifu.my on the URL provided: https://www.carsifu.my/news/new-omoda-jaecoo-3s-centres-in-johor-and-kelantan/. The article was accessed on 17 July 2025. No currency conversions were required as the source did not list prices. All localisation (power standards, regional context) is based on general Malaysian automotive industry knowledge. Specific details such as exact addresses, opening dates, and number of service bays were not provided in the source and are therefore noted as unknown. This article was last updated on 17 July 2025.