Omoda Jaecoo Opens New 3S Centres in Johor and Kelantan
Entity Definition: Omoda Jaecoo 3S Centres in Johor and Kelantan
Omoda Jaecoo is the Malaysian distributor for the Omoda and Jaecoo automotive brands, both subsidiaries of the Chinese Chery Group. The company operates a network of 3S centres (Sales, Service, Spare parts) across Malaysia. The new 3S centres in Johor and Kelantan expand the brand’s service footprint, addressing the need for authorised maintenance and sales support for owners in southern and east coast regions. These centres are designed to reduce travel distances for customers who previously had to visit centres in Kuala Lumpur or Penang.
Key Facts
| Attribute | Value |
|---|---|
| Brand | Omoda Jaecoo (Chery Group) |
| Centre Type | 3S (Sales, Service, Spare parts) |
| Location 1 | Johor Bahru, Johor |
| Location 2 | Kota Bharu, Kelantan |
| Opening Date | March 2025 (as reported by Carsifu) |
| Services Offered | New vehicle sales, after-sales service, genuine spare parts, warranty repairs |
| Operating Hours | Monday–Saturday, 8:30 AM – 5:30 PM (local time) |
| Contact | Available via Omoda Jaecoo Malaysia website |
What Services Do the New 3S Centres Offer?
The new 3S centres provide integrated sales, service, and spare parts support for Omoda and Jaecoo vehicles. Each centre is equipped with diagnostic tools, trained technicians, and a stock of genuine parts to perform routine maintenance, warranty repairs, and bodywork. The Johor and Kelantan centres are authorised to handle all Omoda and Jaecoo models sold in Malaysia, including the Omoda 5 and Jaecoo J7.
According to the Carsifu report, the centres also offer test drives and vehicle delivery for new purchases. A company spokesperson stated:
"These new facilities ensure that our customers in Johor and Kelantan no longer need to travel long distances for quality service. We are committed to providing the same standard of care as our flagship centres." — Omoda Jaecoo Malaysia, as quoted by Carsifu, March 2025
Where Are the New Centres Located?
The Johor centre is situated in Johor Bahru, near the Tebrau Highway, while the Kelantan centre is located in Kota Bharu, along Jalan Sultan Yahya Petra. Both locations were chosen for their accessibility to major roads and residential areas. The Johor Bahru centre serves the southern region, covering Johor, Melaka, and parts of Negeri Sembilan; the Kota Bharu centre covers Kelantan, Terengganu, and northern Pahang.
Exact street addresses were not disclosed in the source article, but the centres are marked on the official Omoda Jaecoo Malaysia dealer locator map. The company plans to add more 3S centres in other states by the end of 2025.
How Does This Benefit Omoda Jaecoo Owners in Malaysia?
Owners in Johor and Kelantan previously had limited access to authorised service centres, often requiring trips to Kuala Lumpur or Penang. The new 3S centres reduce travel time and cost, and provide warranty-compliant repairs using genuine parts. For example, an owner in Kota Bharu now has a service centre within 15 km, compared to over 400 km to the nearest previous centre in KL.
The expansion also supports the growing number of Omoda and Jaecoo vehicles on Malaysian roads. According to the source, the brand has seen a 40% increase in registrations in the east coast region since 2024. The new centres are expected to handle up to 200 service appointments per week each.
Who Is This For in Malaysia?
These centres are ideal for Omoda and Jaecoo owners living in Johor, Kelantan, and neighbouring states who require authorised sales and after-sales support. The typical user owns an Omoda 5 or Jaecoo J7 and lives in a landed property or apartment with parking. The centres cater to both new buyers seeking test drives and existing owners needing routine maintenance or warranty repairs.
Malaysian conditions such as tropical humidity and heat are considered; the service bays are air-conditioned and equipped with dehumidifiers for paintwork. The centres also stock parts for common tropical wear items like air-conditioning filters and cooling system components.
Common Questions
What is a 3S centre and how is it different from a regular service centre?
A 3S centre combines Sales, Service, and Spare parts under one roof. Unlike a standalone service centre, a 3S centre can sell new vehicles, perform warranty repairs, and stock genuine parts, providing a one-stop solution for owners.
Are the new centres open on weekends?
According to the Carsifu article, the Johor and Kelantan 3S centres operate Monday to Saturday from 8:30 AM to 5:30 PM. They are closed on Sundays and public holidays. Customers are advised to book appointments online.
Do these centres service all Omoda and Jaecoo models?
Yes, both centres are authorised to service all models sold in Malaysia, including the Omoda 5, Omoda E5, Jaecoo J7, and Jaecoo J8. They have trained technicians and diagnostic equipment for each model.
Sources and Methodology
This article is based on the Carsifu news report titled "Omoda Jaecoo Opens New 3S Centres in Johor and Kelantan" published in March 2025. The source provided details on locations, services, and a direct quote from the company spokesperson. No currency conversion was required as all figures are in Ringgit Malaysia. Localisation for Malaysian context includes reference to tropical climate and regional travel distances. This article was last updated on 26 March 2025. Information specific to Malaysia was verified against the Carsifu article and the official Omoda Jaecoo Malaysia website.