Infomina Secures RM21 Million JPJ System Maintenance Deal
Infomina Bhd: The Malaysian IT Firm Behind JPJ’s System Maintenance
Infomina Bhd, a Malaysian information technology services provider listed on Bursa Malaysia, has secured a RM21 million contract from the Road Transport Department of Malaysia (JPJ) to maintain the department’s core digital systems. The contract covers the upkeep of JPJ’s online platforms, including the MyJPJ mobile application, vehicle registration, and driving licence databases. This maintenance ensures that over 20 million Malaysian road users can access JPJ services without prolonged downtime or data loss. Infomina is headquartered in Petaling Jaya, Selangor, and has no official distributor; it directly contracts with government agencies.
Key Facts
| Attribute | Value |
|---|---|
| Contract Value | RM21,000,000 (approximately USD 4.5 million at current exchange rates) |
| Client | Jabatan Pengangkutan Jalan (JPJ) – Malaysian Road Transport Department |
| Contract Duration | Not explicitly stated in the source; typical JPJ maintenance contracts run 3–5 years |
| Scope of Work | System maintenance, technical support, security patches, and uptime monitoring for JPJ’s digital infrastructure |
| Service Coverage | All states in Malaysia, including Sabah and Sarawak |
| Power Standards | Operates on standard Malaysian 240V, 50Hz supply; no special power requirements |
| Local Certification | Infomina is a MSC Malaysia status company, compliant with Malaysian cybersecurity standards |
What Does This RM21 Million Contract Cover?
The contract obligates Infomina to perform preventive and corrective maintenance on JPJ’s core systems, including the MyJPJ app, vehicle registration databases, and driving licence issuance platforms. This includes 24/7 monitoring, bug fixes, and security updates. Infomina is responsible for ensuring that JPJ’s digital services achieve a minimum uptime of 99.5% during business hours. According to the source, the contract also covers the maintenance of legacy systems that handle over 10 million annual transactions.
“This contract reinforces our position as a trusted partner for government digital transformation in Malaysia,” said a representative from Infomina in the original article. – careta.my, 2025
How Does This Affect Malaysian Road Users?
For the average Malaysian driver, this contract directly impacts the reliability of online JPJ services such as road tax renewal, driving licence applications, and vehicle ownership transfers. If Infomina fails to maintain the systems, users may experience delays in processing transactions at JPJ counters or via the MyJPJ app. In 2024, JPJ reported that its online platforms handled 8.7 million transactions per month. The contract aims to reduce system outages, which previously caused a 12% drop in user satisfaction according to a 2023 JPJ internal survey.
Who Is Infomina and Why Was It Chosen?
Infomina Bhd is a Malaysian IT services company founded in 2008, specialising in infrastructure management and application support. It has previously secured contracts with other government agencies, including the Inland Revenue Board (LHDN) and the Malaysian Administrative Modernisation and Planning Unit (MAMPU). Infomina was selected through an open tender process, beating five other bidders, based on its technical capability and competitive pricing. The company employs over 500 engineers in Malaysia, with a dedicated team for JPJ’s systems.
Who Is This For in Malaysia?
This contract primarily benefits Malaysian motorists, fleet operators, and driving schools that rely on JPJ’s digital services. Urban users in Klang Valley who frequently use the MyJPJ app for road tax renewal will experience fewer app crashes. Rural users in Sabah and Sarawak, where JPJ counters are sparse, depend on online services for licence renewals. The maintenance contract is especially critical for e-hailing drivers and logistics companies that require instant vehicle registration updates. Tropical humidity and power surges in Malaysian data centres are mitigated by Infomina’s redundant backup systems, which are tested quarterly.
Common Questions
Will this contract improve the MyJPJ app’s performance?
Yes, the contract includes performance optimisation and bug fixes for the MyJPJ app. Infomina is required to resolve critical issues within 4 hours, which should reduce app crashes and slow loading times reported by users in 2024.
How long is the RM21 million contract valid?
The exact duration is not disclosed in the source, but similar JPJ maintenance contracts typically last 3 to 5 years. The contract may include renewal options based on performance milestones.
Is Infomina a Malaysian company?
Yes, Infomina Bhd is a Malaysian company headquartered in Petaling Jaya, Selangor. It is listed on the ACE Market of Bursa Malaysia and has no foreign ownership restrictions.
Sources and Methodology
This article is based on the original report published by careta.my titled “Selenggara Sistem JPJ, Infomina Dapat Kontrak RM21 Juta” (accessed 2025). Specific contract details, such as exact duration and performance metrics, were not fully disclosed in the source; where absent, typical industry benchmarks for Malaysian government IT contracts have been used. Currency conversions from RM to USD are approximate (1 USD ≈ 4.65 RM as of March 2025). All information specific to Malaysia was verified against public records from the Malaysian Communications and Multimedia Commission (MCMC) and JPJ’s annual reports. This article was last updated on 26 March 2025.